Privacy & Data Protection Policy

Corset Wholesale Ltd ("we", "us", "our") is committed to protecting the privacy and personal data of our wholesale buyers and website visitors. This Privacy & Data Protection Policy explains how we collect, use, store, and protect your information when you use our website and services at corsetwholesale.com.

1. Information We Collect

When you register for an account, place an order, or interact with our website, we may collect the following information:

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your wholesale orders
• Verify your identity and business credentials during account registration
• Communicate order updates, shipping notifications, and tracking information
• Provide customer support and respond to enquiries
• Send promotional emails and new collection announcements (with your consent)
• Improve our website, products, and services
• Comply with legal and regulatory requirements
• Prevent fraud and maintain platform security

3. Payment Security

All payment processing is handled securely through PayPal. We do not store, process, or have access to your credit card numbers, debit card details, or bank account information.

For bank transfer payments, we receive only the transfer reference and amount. Your bank account details are transmitted directly between your bank and ours — never through our website.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your login session and account preferences
• Maintain items in your shopping bag
• Analyse website traffic and usage patterns (via Google Analytics)
• Improve site performance and user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

5. Data Protection & Storage

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted to and from our website
• Encrypted password storage using industry-standard hashing algorithms
• Access controls limiting data access to authorised personnel only
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with automated backups

We retain your personal data for as long as your account is active or as needed to fulfil our business obligations, resolve disputes, and enforce our agreements.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

• Shipping carriers (DHL, FedEx) — name, address, and phone number for delivery purposes
• Payment processors (PayPal) — as required to process your payment
• Legal authorities — if required by law, court order, or government request
• Professional advisors — accountants and legal counsel under confidentiality obligations

7. Your Rights

Under applicable data protection laws (including GDPR for EU/UK customers), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict the processing of your data
• Request data portability (receive your data in a structured format)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at help@corsetwholesale.com. We will respond to all requests within 30 days.

8. Email Communications

We may send you emails relating to:

• Order confirmations, shipping notifications, and delivery updates (transactional — no opt-out)
• Account verification and security notifications (transactional — no opt-out)
• New collections, promotions, and wholesale offers (marketing — opt-out available)
• Factory news and industry updates (marketing — opt-out available)

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

9. International Data Transfers

As our factory and primary operations are based in India, your data may be processed and stored in India. We ensure that all international data transfers comply with applicable data protection regulations and that appropriate safeguards are in place to protect your information regardless of where it is processed.

10. Policy Updates

We may update this Privacy & Data Protection Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated via email or a notice on our website. The "Effective Date" at the top of this policy indicates when it was last revised.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us: